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Category Archives: ET

Tester brain vs. end-user brain

As an end user, it is easy to miss bugs, or to shrug bugs off as a mysterious anomaly of the software. For the past several months, I’ve noticed that when I am reading mail in Outlook’s three-pain view, grouped by From, if I drag/drop a group of messages to another folder, I appear to [...]

Can virtualization make record/playback more useful?

It seems like there are a few big problems with record/playback style GUI automation:

there is a big upfront cost to identify all of the controls
there is a big maintenance cost to update all the control mappings when the app changes
there is a lot of variability about the state of the application and the operating system [...]